The company ALAQUA is based in the United States. We are a processing equipment supplier. For over 25 years, we’ve been selling evaporators, crystallizers, spray dryers, solvent recovery, and distillation systems that are food-grade, hygienic, and ASME code compliant. Alaqua established itself in 1989 and attained corporate status in 1993.
It doesn’t have to be difficult to plan for the purchase of a new piece of processing equipment. Knowing what questions to ask before making a purchase might help you achieve your goals.
As you consider your options, consider the following three questions to ask your processing equipment manufacturer:
What level of experience do you have in my field of production?
It’s crucial to make sure that any manufacturer with whom you’ll be collaborating has the necessary competence to make the finest recommendations for your processing equipment.
Expertise is an important component of the decision-making process. So a producer with the right level of knowledge in a specific processing area will grasp key distinctions in goods. A manufacturer with experience in food processing equipment, for example, will understand how that equipment differs from that utilized in a dairy application. Manufacturers who have designed equipment for specific culinary applications (soups vs sauces, for example) will be able to provide you a more detailed view of how your equipment will affect your operating efficiency and product quality.
What are the conditions of your guarantee?
Although most equipment manufacturers provide warranties, not all warranties are equivalent. So it’s a good idea to familiarise yourself with the details of the warranty that comes with your equipment.
Prefer a two-year warranty for most issues arising after the first year; ensure on-site repairs to avoid equipment transport.
Check the manufacturer’s multi-year warranty and on-site repair options to make the optimal business decision.
What should I anticipate from your customer service?
You’ll almost certainly need to communicate with the maker of your equipment after you’ve made your purchase. As a result, it’s critical to understand how you’ll communicate with your manufacturer’s customer support staff.
Inquire about your manufacturer’s customer service and staff to grasp the process details effectively. Who will you be in touch with? In your customer service relationship, what exactly are their responsibilities? What mechanism will they use to respond to your complaints and questions once you’ve contacted them?
Your responses are crucial in your pre-purchase investigation, determining your manufacturer relationship. Prioritize answers for a successful equipment purchase.
While alaqua manufactures equipment meeting ASME and CE standards for various sectors. The surgical team executed and completed the surgery plan.We train your employees and assist you in finding the most cost-effective solutions to help you enhance productivity and revenues.